Pizzeria Da Filippo Crema

1 mese fa

I went there last night to eat pizza with my family and these are my personal impressions: The place looks modern and well laid out, and even the restrooms were clean and tidy. Where we were seated there were two other tables leaving little room for people to pass, and both were so close that the other customers' conversations eventually became annoying. (Here I advise the manager to take what I've written into account and keep the tables at a fairer distance, out of respect for the customers themselves). Once seated, we had to wait almost half an hour to get a bottle of water and another 10/15 minutes to place our order. All in all a good 45 minutes. After that, a girl showed up who, without even saying hello and with an unfriendly manner, started taking the orders. Even when she finished taking the order she walked away without so much as a welcoming smile. In short, zero empathy. Even after the order was placed, the drinks arrived quite a while later, and then the pizzas also arrived very late. (Here too, I advise the manager to train the staff better in how to present themselves to a customer, since a smile and a few words cost nothing). The only girl who smiled and made us feel a little at ease was the black girl (unfortunately I don't know her name). Moving on to the pizzas, they looked well prepared right away and tasty, in my view made with excellent ingredients. Also (and not a little), it was very digestible. The positive note is the pizza, while the negative one is the staff. This review is meant in some way to let those concerned understand what needs to be improved so that there are no unhappy customers.